The Role: Analyst in the Sales Tax Team The analyst role will see candidates working under the supervision of an experienced Account Manager with the goal of transitioning to an AM once upskilled and competency has been demonstrated. The organisation has recently expanded its services through the acquisition of a Sales Tax business - a new and exciting addition to our portfolio. Join us as we continue to build our team and grow this area, shaping its future from the ground up. The day-to-day functions would include: • Data capturing, processing, and analysis • Assisting account managers with Sales Tax filings • Performing Sales Tax compliance checks • Assisting with technical research • Developing an understanding of Sales Tax and our tech product. • Administrative tasks as and when needed by the team. • Communicating with Tax Office's when necessary • Handling and liaison of client and tax authority queries and issues • Establishing and maintaining relationships with clients, account managers and other relevant team members • Effective delivery of required and relevant information • Drafting emails • Communication with the relevant parties including clients, partners, and tax authorities. • Additional ad-hoc tasks that may be required to ensure business administrative goals are met. • Audit preparation and responses • Demonstrate an understanding of the nature of our business as well as the role of an account manager. Requirements: Bcom Business / Tax or Law Degree Finance, Tax or Excel experience   

Role Purpose: The Assistant Operations Manager will partner with our leadership team to ensure seamless day-to-day operations of our coffee shop portfolio. You'll focus on driving consistency, efficiency, and high standards of customer service and product quality across our SA locations.   Key Responsibilities 1. Operational Support: Assist in overseeing daily operations of multiple coffee shops, ensuring alignment with company standards. 2. Team Leadership: Support management of barista teams, fostering a culture of excellence and passion for coffee in SA’s urban environments. 3. Quality Control: Monitor beverage and food quality, ensuring adherence to our specialty coffee protocols. 4. Inventory & Supply Chain: Help manage inventory processes, supplier relationships relevant for SA operations. 5. Customer Experience: Drive initiatives enhancing customer satisfaction in our Cape Town, Johannesburg, and other SA locations. 6. Compliance: Assist in ensuring compliance with health, safety, labour regulations pertinent to SA coffee shop operations. 7. Reporting & Analysis: Support operational reporting, contributing to data-driven decisions for SA business. 8. Training & Development: Contribute to training programs for staff development fitting our SA coffee shop teams. 9. Problem Solving: Provide hands-on support addressing operational challenges across locations.   Requirements- Experience: Minimum 2-3 years' experience in hospitality/coffee shop operations, preferably in SA or similar markets. - Coffee Passion: Enthusiasm for specialty coffee aligning with our brand ethos. - Leadership Skills: Ability to motivate teams in fast-paced SA urban coffee environments. - Organizational Skills: Strong planning, multitasking abilities fitting dynamic coffee shop ops. - Communication: Excellent communication skills for SA multicultural teams and customers. - Problem-Solving: Aptitude for addressing operational issues pragmatically  

  We are looking for a mid-level Hotspot Developer & Tester to help us improve and innovate our proprietary hotspot platform. This is not a coding role (although understanding of code is a bonus). We are looking for someone with a scientific approach to monitoring and performance of systems. You should be driven by understanding core drivers of performance and behaviour, be excited by running tests and hypotheses, and interested in the automated application of the changes to work toward continuous improvement. Various datasets will be used in this to anaylze revenue, user behaviour, traffic, and RF statistics. Key Responsibilities Test and validate hotspot functionality using RADIUS and Mikrotik systems. Assess and troubleshoot Wi-Fi performance in both 2.4 GHz and 5 GHz bands, with an understanding of BSS colouring, airtime fairness, channel utilisation, and interference mitigation. Document bugs, system flows, test results, and progress reports.? Collaborate with customer service as a key data entry point for identifying real-world issues. Develop hypotheses from performance and revenue data to guide improvements. Conduct field tests and troubleshoot issues in live environments. Provide structured feedback to engineering teams for software and process improvements.   What We’re Looking For: A self-starter with strong problem-solving skills and the ability to work independently. Somebody with grit who is motivated by deeply understanding cause and effect. Technical understanding of networking fundamentals, or aptitude to understand engineering stacks. (Generally Wi-Fi protocols and hotspot operation). Analytical mindset — comfortable working with metrics, KPIs, and business data to identify improvement areas. Ability to write clear, concise documentation of technical processes and bugs. Nice to have Understanding of voucher APIs and how they integrate with hotspot systems. Strong knowledge of Wi-Fi protocols, including airtime utilisation, channel planning, and interference detection Understanding of SQL databases Hands-on experience with RADIUS, Mikrotik, Cisco systems, and hotspot deployments.   Work Environment Primarily on-site, with some field testing and partial remote work possible. Collaborative, impact-driven team culture with a focus on ownership and making a difference Requirements Education & Experience Relevant diploma/degree in IT, Computer Science, Engineering, or related field (preferred, but strong technical aptitude may substitute). 2–4 years’ experience in Wi-Fi networks, hotspot systems, or related networking/telecoms environments is advantageous. Technical Skills (advantageous) Understanding of networking fundamentals, particularly Wi-Fi protocols (2.4 GHz / 5 GHz, airtime fairness, channel utilisation, interference mitigation, BSS colouring). Hands-on knowledge of Mikrotik, RADIUS, and hotspot operation. Ability to run field tests, troubleshoot performance issues, and document findings. Familiarity with voucher APIs, SQL databases, and integration of hotspot systems. Exposure to Cisco or similar networking systems. Analytical & Problem-Solving Skills Strong analytical mindset; comfortable interpreting revenue, usage, traffic, and RF datasets. Ability to develop hypotheses, run structured tests, and interpret results to drive improvements. Detail-oriented with ability to write clear and concise technical documentation.   Soft Skills Self-starter with the ability to work independently and take ownership. Strong communication skills to collaborate with engineering and customer service teams. Resilience and grit, motivated by deeply understanding cause-and-effect relationships. Comfortable in a dynamic, on-site work environment with some field testing.  

  The focus of this role is to effectively manage designated client accounts and provide technical VAT support in the context of their global operations. This would be achieved by maintaining communication with key team members and to provide additional quality control for key clients. Competency in excel and mathematical skills is key requirement. The ideal candidate will be detail orientated. EU language speakers are also desirable. The day-to-day functions would include: • Data capturing, processing and analysis • Filing of VAT returns, ECSL's and intrastat reports etc • Performing VAT compliance checks • Technical research • Handling and liaison of client and tax authority queries and issues • Establishing and maintaining relationships with clients and other relevant team members • Effective delivery of required and relevant information • Communication with the relevant parties including clients, partners and tax authorities. • Audit preparation and responses Requirements : Finance or legal degree  * Matric and University Transcripts are part of the application process

We are looking for a NOC Engineer to join our team and take on a vital role in one of the core functions of the business. You will be joining a talented and passionate team that is intrinsically motivated by the fact that we are a fast-growing tech-company that finds itself in the telecommunications space.   We believe in providing more than just a quality wireless internet solution – we’re dedicated to building and empowering the communities which we serve, by equipping them with the accessibility required for their personal and professional development.   Key Responsibilities   Field Teams: Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection issues, and bespoke requests. PRTG Monitoring: Frequent monitoring of PRTG during shifts to identify offline sites/sectors. Alert the Internal NOC group of any offline sites/sectors at the start and end of shifts. Utilize PRTG to identify frequent sector issues and add problematic customers for connection tracking (PING, TRAFFIC, UPTIME). Update PRTG with missing or incorrect sector details. Escalations: Escalate down, flapping, or restoring sites to the Internal NOC and Tower Down group, unless instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues, even if not through APEX,based on direct contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior Engineers related to network quality, VPN, VoIP, or cloud-related faults raised by customers. Nodes: Alert on nodes experiencing low capacity or high client saturation. Migrate clients to sectors with available capacity and collaborate with mast engineers to plan and implement new sectors. Proactively monitor and plan node capacities, ensuring sufficient capacity with the mast teams.   Requirements   Experience:   3-4 + years in a NOC role and a 1 network qualification. Experience with Ubiquiti, Cambium or related wireless vendors. Good understanding on IP networking, basic dynamic routing protocols and ISP design Networks. (Mikrotik) Basic understanding of PtMP wireless technologies, 5ghz and 2ghz applications. Network Topology: Thorough understanding of the entire network topology, including access and core networks. Awareness of the impact of failures across link capacity, upstream, and downstream nodes. Escalation Management: Ability to handle escalations in the absence of the NOC Manager. Proficiency in managing infrastructure team escalations and responses. Node Failures: Quick detection of node failures and ability to provide a detailed explanation of the impact and cause. Network Proficiency: In-depth knowledge of standard network practices at the CCNP level of networking.   A successful Network Engineer should possess these skills and competencies to effectively manage and optimize the network infrastructure at a Tier 3 level. Why Join Us?   We’re more than just a company - we’re on a mission to bridge the digital divide and unlock the potential of underserved communities. We’re looking for passionate individuals who share our vision and are eager to help us achieve it. If this sounds like the opportunity you’ve been waiting for, apply now to join our team and make a meaningful impact!   Benefits   The opportunity to grow both in your personal and professional capacity. Free internet at your home! (If you are in a coverage area) after successfully passing probation period. Health insurance and provident fund. Access to an online wellness platform, providing free and confidential support from licensed therapists.