Senior Data Analyst Reference No: 2530516487 | Midrand, South Africa | Posted on: 20 January 2026
Senior Data Analyst
Introduction
A leading company in the technology and telecommunications sector is seeking a highly capable Senior Data Analyst to join their South African team. This organisation provides internet and WiFi solutions to households, SMEs, and underserved communities nationwide.
In this role, you will be expected to work independently, operate with minimal supervision, and deliver high-impact insights that drive operational excellence, customer experience, and strategic decision-making. This is an excellent opportunity to work within a mission-driven, innovative environment where data directly supports real-world impact across South Africa.
Key Responsibilities:Own the end-to-end analytics workflow, from data extraction to insight delivery.
Develop dashboards, reports, and data visualisations to support operational and strategic teams.
Clean, structure, and maintain datasets for accuracy and reliability.
Identify trends, patterns, and anomalies in user behaviour, network performance, and business operations.
Provide actionable insights to leadership to support decision-making across technical, commercial, and field-operations teams.
Work cross-functionally with engineering, product, sales, and network support teams.
Ensure high data quality standards and implement improvements where needed.
Support ad-hoc data requests and business intelligence needs.Commercial Acumen:Churn & retention analysis, Customer lifecycle metrics (first-payment rate, inactivity, reactivation, at-risk customers), Customer & revenue cohorts
Recurring revenue metrics (MRR, ARPU, LTV, unit economics), Revenue and payment behaviour trends
Acquisition efficiency, lead conversion, commercial funnel performance, CAC
Budgeting, forecasting, and scenario modelling support
Network uptime & reliability metrics
Capacity utilisation, Installation performance & field ticket analysis
Coverage vs utilisation, subscriber density & geographic insights
Minimum Requirements:3–5 years’ experience as a Data Analyst or Senior Data Analyst.
Proven ability to work independently with minimal supervision (“hit the ground running”).
Advanced SQL experience.
Experience with BI/visualisation tools (Power BI, Tableau, Looker, or similar).
Strong analytical thinking, problem-solving, and storytelling skills.
Experience working in technology, telecoms, or a high-growth environment is beneficial.
Experience working with large datasets and relational databases.Salary and PackageSalary CTC: R650,000 - R800,000 per annum
18 days annual leave
Additional benefits: Group Life Cover & Provident Fund
Bonus/variable structure: Performance related
Medical aid/group benefits: Discovery Flexicare
Salary: R55000 to R66000